“I know you think you understand what I said. But I don’t think you understand that what I said is not what I meant.”
Funny? Not really. Particularly in the business world where 80% of work complaints result from communication misunderstandings.
This means a business with 100 employees spends an average of 17 hours each week just clarifying poorly written emails, letters, memos, etc. That’s $528,443.00 annually!
The grand total? Ka-ching. An estimated $3.1 billion is wasted each year because of ineffective written materials. The major drain is the time spent handling follow-up inquiries from confused recipients.
Take the time to write to your reader clearly and concisely. It impacts your organization’s bottom line – not to mention opportunities for your professional success.
For more writing suggestions, click here.